TransaktDocs
Admin Portal

Email sender

Send your customers' emails from your own address.

Open Partner settings › Workspace › Email sender. You need the Partner administrator role.

Until you set a sender, emails go from the platform's address with your display name, and replies go to your support email.

  1. Enter the Sender name, the Sender address at a domain you own (free-mail domains are refused) and, optionally, a Reply-to address.
  2. Create the DNS records shown (SPF, DKIM and an ownership record) at your DNS provider. Check now checks them; until the domain is verified, emails keep going from the platform address with your name.
  3. Send a test email to yourself or to an address on the verified domain.

Changing the sender address restarts verification. Remove returns to the platform address.

Branding and domains

Make the portals, the embed and the emails look like yours, on your own addresses.

API clients and webhooks

Let your applications read entitlements and receive events.